Welcome to the part 3 of this series If you haven’t done so already There’s part 1 (and 2) right here) Please make sure you go and watch part 1 73 questions with Natsuki Now, if you have seen the previous video before you would know that we have a special guest all the way from Singapore Natsuki saaaaaaan I’m sure you all have a lot of questions to ask her regarding airline interviews but in this video, Natsuki will be sharing her airline interview experience Hey I’m Natsuki I graduated from university last year I currently work as a cabin attendant for a Singapore based airline I completed cabin crew training 2 months ago I’m a newbie so I still have a lot to learn but I’m enjoying work everyday Kaito: How many airlines did you apply for? All up I did apply for quite a few I failed 20 airlines in total Oh oops I meant applied, not failed! So you passed some at application stage? How many airlines interviews did you pass to the final stage? Yeah I didn’t pass many online application stages I went to 2 airline’s final interview stage For other airline’s I couldn’t pass the topic talk stage or the English language test stage For one of the airlines, I had to go all the way to Kuala Lumpur, only to find out I didn’t pass the stage before the final interview I felt sad and wanted to succeed even more I’m sure you felt down after the interview rejection How did you overcome interview rejections? When I got rejected, I felt really down at the beginning but to be a flight attendant was my dream When I felt down, I had a chat to my friends and I figured out why I wasn’t successful I took the time out to think about it and wrote it down and I tried to improve the areas that needed When you feel down, just let it happen and after you had time to feel down, then start thinking about how to succeed the next time you try For example, English fluency, how you can better respond to the recruiter I overcame it by talking it out with my friends Did you go to an airline academy? No, I didn’t go to an airline academy but I did attend a seminar or two I just graduated from university so I didn’t have the money to go Instead, I got my friends who spoke good English to help me The friend who helped me the most is a Russian friend of mine We practiced English airline interview questions via Skype She would correct my grammar and sentence structures I also reached out to a professor from my university and he improved my resume and cover letters So I didn’t attend an airline academy What part time jobs did you have during university? I did a variation of part time jobs Hospitality and then went on a working holiday break to Canada and I worked as a server at a hotel and also did a little bit of house keeping This triggered my interest in working at a hotel I returned to Japan in my third year of university I worked as a receptionist at a hotel in Tokyo for about 2 years Wow, Natsuki, you have a lot of overseas experience Yeah I guess you could say that How did you use your past part time experience to your advantage for airline interviews? I would say that working at a hotel had the biggest impact on me When I worked for a hotel in Tokyo I served people from all over the world Of course, they spoke different languages and came from different cultures I learnt inter-cultural communication skills and appreciation for different cultures There are a lot of scenario based questions during airline interviews For example, how would you deal with people from different cultures? I think my hotel background really helped me out for responding to questions like “how would you deal with a rude customer?” Those kind of questions cannot be answered unless you have experienced it Sales assistant is also helpful for interview prep but because I had to use English to foreign customers and I could meet people from different countries, I think it was really useful If you turned back time and returned to when you were applying for airline jobs What sort of advice would you want to hear? When I was applying for airline jobs, I thought I had to be perfect to become a flight attendant Especially regarding my looks I thought you had to be a super model I didn’t have to worry about height but I know a lot of people have to worry about it Depending on the airline, they don’t measure you but they measure arm reach and I guess a lot of people worry about their looks as well I don’t think it would be a problem If you’re worried about the arm reach test, there are exercises you could do to stretch your arms I think the most important thing is to keep that desire to become a flight attendant Thank you so much for watching all the way to the end Thanks for being a special guest all the way from Singapore I’ll see you again on my next video!